Poko app believes gaming should be a source of fun — never a source of stress. That's why we've been building a culture of responsible play from day one. Deposit limits, breaks, self-exclusion — all the tools you need are right at your fingertips.
Responsible gaming means enjoying gaming as fun entertainment without ever crossing the line. Millions of people play on poko app every day, and the vast majority treat it purely as a form of recreation — and that's exactly the right approach.
Problems start when gaming stops being fun and players keep betting in an attempt to recover losses. This is known as "chasing losses" — and it's the most dangerous pattern of all. poko app never wants its users to find themselves in that situation.
That's why we don't just offer games — we educate players, provide the right tools, and make sure help is available when it matters. Responsible play means knowing your budget, keeping to your time limits, and understanding that gaming is not a path to profit.
Responsible gaming on poko app isn't an obligation — it's part of who we are. We want you to keep playing happily for a long time to come.
Remember: Stop while gaming is still enjoyable. Celebrate a win, but if you feel the urge to chase a loss, take a break.
Five powerful tools to keep your gaming experience safe
Set a maximum deposit limit — daily, weekly, or monthly. Once set, you cannot deposit beyond that limit. Lowering the limit takes effect immediately; increasing it requires a 24-hour waiting period.
Set a loss threshold before you play. Once you reach that amount within a session, poko app will automatically log you out.
Pause your account for 24 hours, 7 days, or 30 days. You won't be able to log in during this period. This tool is the most effective way to clear your head.
To exclude yourself from poko app for 6 months, 1 year, or permanently, activate Self-Exclusion. During this period, opening a new account or logging in will not be possible.
Decide in advance how long you want to play. When your time is up, poko app will send a reminder and give you the option to end your session.
If you're experiencing any concerns or doubts about your gaming, reach out to our dedicated support team. Help is available without judgment and in complete confidence.
Setting limits on poko app is simple. Once a limit is in place, our system enforces it automatically — you don't have to rely on willpower alone.
Log in to your poko app account and go to your profile settings.
Go to the Settings menu and select the "Responsible Gaming" option.
Deposit limit, loss limit, session time, or self-exclusion — choose whichever works best for you.
Choose daily, weekly, or monthly, then set your amount or time limit.
Limits take effect the moment you confirm. Reductions apply instantly; increases require a 24-hour waiting period.
Tip: Experts recommend spending no more than 5% of your monthly income on gaming. Set a limit on poko app to keep yourself on track.
Takes effect instantly — no waiting required.
Takes effect after 24 hours — for your protection.
Any one of the signs below is a signal that it's time to change your gaming habits. poko app is always here to help.
Forgetting to sleep, skipping meals to keep playing, or feeling the urge to game during work hours — these are all warning signs.
Betting more after a loss thinking "I'll win this time" — this is the most dangerous pattern. Use the Loss Limit feature on poko app.
Hiding or lying to family or friends about your gaming is an early warning sign of a problem.
Being unable to pay bills, borrowing money, or dipping into savings because of gaming — this needs to stop right now.
Feeling irritable, angry, or distressed when you can't play is a sign of dependency.
Ask yourself the questions below. If you answer "Yes" to 2 or more, please reach out to poko app Support.
Remember: Asking for help isn't weakness — it's courage. poko app is here to support you, not to judge you.
Six Core Principles That Guide Our Responsible Gaming Commitment
Poko app serves users aged 18 and above only. NID verification is mandatory at registration and for large withdrawals. Accounts found to belong to minors are closed immediately.
18+ VerificationPoko app regularly shares responsible gaming information and consistently reinforces the message that gaming is entertainment — not a source of income.
Awareness CampaignPoko app automatically detects unusual gaming patterns and alerts users when needed. It's all there to protect you.
AI MonitoringPoko app never makes false promises or runs misleading, overly tempting ads. The risks involved in gaming are always communicated clearly and upfront.
Ethical AdvertisingAll responsible gaming tools are available in one simple menu — not hidden, not complicated. You can set a limit in under two minutes, any time.
Easy AccessPoko app takes the protection of minors seriously. Visit Support for a parental control guide to restrict access from shared family devices.
Family ProtectionImportant: Gaming should never be thought of as a source of income. Consistently profiting from gaming over the long term is not possible — that's a mathematical fact.
For any responsible gaming concerns, chat directly with poko app's live support team. All conversations are handled in complete confidence.
To temporarily or permanently exclude yourself from poko app, type "self-exclusion" in Live Chat. Your account will be closed within 2 minutes.
Remember: Terms & Conditions or Privacy Policy You'll find more information on responsible gaming on this page.